Thank you for shopping with Zcordz. We are committed to delivering your order in a reliable, transparent, and timely manner. Please review our shipping policy below:

 

Shipping Origin

All Zcordz orders are shipped from our fulfilment partners located in Turkey.

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Order Processing

• Orders are processed within 1–3 business days (excluding weekends and public holidays).
• You will receive an order confirmation email after placing your order.
• Once your order has shipped, you will receive a shipping confirmation email with tracking details.
• During high-volume periods (such as holidays or promotions), processing times may be slightly delayed.

 

 

Shipping Rates & Delivery Estimates

• Shipping charges are calculated and displayed at checkout before payment.
• Estimated delivery time is 7–14 business days, depending on your location, courier service, and customs clearance.

Please note that delivery times are estimates and not guaranteed.

 

International Shipping

• We ship to multiple international destinations.
• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
• Customs processing may cause delays beyond our control.

 

Order Tracking

• Once your order is shipped, a tracking number will be sent to your email.
• Tracking updates may take 24–72 hours to become active.

Shipping Carriers

We work with reliable international logistics partners and local postal services, which may include:

• DHL
• UPS
• FedEx
• Local postal carriers (depending on destination)

Carrier selection is automated based on destination and logistics availability.

 

Shipping Issues & Delays

Zcordz is not responsible for shipping delays caused by:

• Incorrect or incomplete shipping addresses provided by the customer
• Weather conditions, public holidays, or carrier-related delays
• Customs inspections or clearance procedures

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