Thank you for shopping with Zcordz! We strive to deliver your order quickly and safely. Please review our shipping policy below:
Order Processing
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- All orders are processed within [8–12] business days (excluding weekends and holidays).
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- You will receive a confirmation email once your order has shipped, including tracking information.
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- During high-volume periods (e.g., holidays or promotions), processing times may be delayed.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
International Shipping
We currently ship to select international countries. Customers are responsible for any customs fees, duties, or taxes imposed by their country.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Shipping Carriers
We use trusted carriers such as:
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- DHL (for international orders)
Let us know if you prefer a specific carrier at checkout (additional fees may apply).
Shipping Issues
We are not responsible for delays caused by:
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- Incorrect shipping addresses
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- Weather, holidays, or carrier delays
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- Customs processing (for international orders)
Returns & Exchanges
For information about returns, please refer to our Return Policy.
Questions?
If you have any questions about your shipment, contact us at: info@zcordz.com.